Official website of the Renaissance Hotel in Castres

Official website of the Renaissance Hotel in Castres

Accessibility

Accessibility is a major concern for the hotel team. Despite the constraints imposed by the building's structure, we offer a range of services to facilitate the stay of our guests with disabilities.

Accessibility

Our hotel is a 17th century building whose structure does not allow for the installation of an elevator.

Toutes nos chambres se trouvent à l’étage et nécessitent d’emprunter l’escalier rendant malheureusement l’accès impossible pour les personnes munies d’un fauteuil roulant.

To facilitate our customers' arrival, we take care of luggage at reception. We can also provide a luggage cart if required.

If you have difficulty getting around, please let us know when you make your reservation. We will do our utmost to allocate you the most easily accessible room, subject to availability.

Adapted equipment

On request, we can provide our disabled guests with equipment to make their stay easier. 

  • Luminous, vibrating alarm clocks, 
  • Wheelchair, 
  • TV remote controls with large buttons and contrasting colors, 
  • Key" cards with markers.

Our team is trained to receive people with disabilities in the best possible way.

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